University Education :
Master’s in Information Technology Management, Universidad Nacional, Costa Rica 2001
Master’s in International Finance (coursework completed), National University-FUNDEPOS, Costa
Rica 1994
Bachelor’s Degree (Licenciatura) in Business Administration, with an emphasis in Accounting, Universidad de Costa Rica, San José, 1990
Professional Experience
1. Period: 2019 to date. Position: Director, Information and Communication Technology Directorate,
Ministerio de Hacienda (Ministry of Finance).
2. Period: 2016 to 2019. Position: Director of Innovation and New Business at
RACSA. As Director, she was responsible for developing new business, executing projects and managing innovation.
3. Period: 2006 to 2016. Position: Director of the Technical Secretariat for Digital Government
at the Instituto Costarricense de Electricidad. During this period she was in charge of the development and
oversight of national projects
4. Manager of the Customs Modernization Project “TIC@” “Information Technology
for Customs Control”, Ministerio de Hacienda: design and implementation of a new
customs operating model emphasizing the intensive use of technology at the
Caldera, Central and Santamaría Customs Offices – April 2004 to June 2006
5. Director General of Information Technology, Ministerio de Hacienda, Technology Area Directorate,
1999 to September 2006, carrying out a range of projects such as the Integrated
Financial Management System, Implementation and Adjustment of SAP (22
institutions), Human Resources, Payroll and Salary and Pension Payment System (Integra) for 18 institutions, Electronic Procurement System (Comprared), Tax Exemption System (Exonet), Global Communications Network, Centro Virtual de Conocimiento Hacendario (Virtual Public Finance Knowledge Center), the Ministerio de Hacienda web portal, Certification Unit for the use of digital signatures, and Data Center installation, among others.
6. Researcher at the Centro Latinoamericano para la Competitividad y Desarrollo Sostenible, CLACDS, INCAE, conducting research and assessments on customs matters in Central America, 1997
Recognition
Award for Best Public Servant, granted by the Cámara de Exportadores (Chamber of Exporters), 2000
Premio Nacional Áncora in Information Technology 2005-2006. Premio al Mérito 2008, Honorable Mention, Colegio de Profesionales en Informática y
Computación de Costa Rica, November 2008. Most Outstanding CIO of the Year 2008 in Central America and the Caribbean, awarded
by IT NOW magazine of Central America. El Empresario del Año 2010 Award, Honorable Mention as Public Figure of the Year, granted by the newspaper El Financiero.